Privacy Policy

1. Information We Collect

We collect personal information that you provide to us directly, such as when you register on our Website, place an order, sign up for our newsletter, or contact us for support.

 

This may include:

• Name, email address, phone number, and mailing address

• Payment and billing information

• Service request details

• Any other information you voluntarily provide

 

We also automatically collect certain information when you visit our Website, including:

• Your IP address

• Browser type and device information

• Pages visited and time spent on our Website

• Cookies and tracking technologies (see Section 2)

 

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content.

 

These technologies help us:

• Recognize repeat visitors

• Analyze site traffic and improve performance

• Deliver relevant advertising and promotions

 

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit your ability to access certain features of the Website.

 

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and fulfill services requested by you

• To improve our Website, products, and customer service

• To communicate with you about promotions, offers, and updates

• To process payments and transactions securely

• To comply with legal obligations

 

4. Third-Party Services

We may share your personal information with trusted third parties, including:

• Payment processors to facilitate secure transactions

• Analytics and marketing service providers (e.g., Google Analytics)

• Web hosting and customer support service providers

• Government agencies if required by law

 

These third parties are only permitted to use your information for the purpose of providing services on our behalf and must comply with privacy regulations.

 

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your personal data

• Request corrections or deletion of your personal data

• Opt-out of marketing communications

• Restrict or object to the processing of your personal data

 

If you wish to exercise any of these rights, please contact us at Support@BarkleysPets.com.

 

6. Data Retention Policy

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. When data is no longer required, we securely delete or anonymize it.

 

7. Security Measures

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no online platform is 100% secure, and we cannot guarantee absolute security.

 

8. Compliance with GDPR & CCPA

If you are a resident of the European Union (EU) or California (USA), you may have additional rights under the General Data

 

Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA), including:

• The right to request details about the personal data we collect

• The right to request deletion of your personal information

• The right to opt-out of data selling (we do not sell personal data)

 

To exercise these rights, please email us at Support@BarkleysPets.com.

 

9. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.

 

10. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy policies or practices of any external sites. We encourage you to review their policies before providing any personal information.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of the Website after changes are made constitutes acceptance of the revised policy.

 

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Support@BarkleysPets.com

 

Thank you for trusting Barkley’s Pets with your information.